Method of cleaning?
We use environmentally safe cleaning products that are 100 % bio-degradable. Through professionally experimenting since 1985, we have developed a process and arsenal of cleaning products that have brought proven results. Manufacturers agree with our findings in comparison to other methods, that truck mounted steam cleaning is the only choice for a professional carpet cleaning.
Do I need to vacuum?
Vacuuming is recommended especially on heavily soiled carpets.
What is an area?
Staircases, L-shaped rooms, combination rooms, and rooms that are over 300 square feet are 2 areas.
How long will the job take?
A general rule of thumb is 20 minutes per area, however?time will vary due to certain conditions: Amount of furniture to be moved and soil conditions could increase the time.
How long will it take to dry?
Dry time is affected by many factors. Humidity, temperature and air flow?are the main three. The amount of soiling will also affect dry time.?Customers that have their carpets professionally cleaned on a regular?basis usually find that their carpets dry within 4-5 hours. Using floor?or ceiling fans will aid in the dry time.. Leave ALL protective blocks?and tabs under furniture until completely dry to avoid stains. You may walk?on the carpet but avoid wearing street shoes. Be careful when walking from a?damp carpet to hard surfaces to avoid slips.
Do you move furniture?
Yes! We will move the furniture. You will need to move all?breakables so furniture can be moved safely. The area your are having
cleaned will need to be clear so the technicians can focus on the?carpet cleaning.
Do you offer?Upholstery Cleaning?
We offer the same process for all of your upholstery cleaning needs.?Please call our office to discuss details and prices.
Do you offer Carpet & Upholstery Protection?
We offer a fabric protector to aid in the longevity of your carpet and upholstery cleaning.
Do you offer Emergency Services?
We offer 24 hour emergency water extraction services.
Do you have a Guarantee?
We can not guarantee that every stain will come out. Age of carpet, wear and?prior stain removal attempts are a few of the issues that can affect stain removal.?However, we will attempt to successfully remove every stain to your satisfaction.
If you are not satisfied with your job please call our office so that we may?re-evaluate the job performed to ensure the technician did the very best that?they could.